December 3, 2015

sandra ford walston
Acceptance of Rudeness in the Workplace

Published April 4, 2010
By
Sandra Walston

It is true that rudeness runs the gamut throughout the day in forms of not remaking the coffee after you’ve taken the last cup to not cleaning up your spot in the lunchroom after eating your sandwich that just happened to have mustard and mayon­naise all over the wrapper to not wiping up your spills in the microwave. Should I mention belching on your way out the door and not saying, “Excuse me” or covering your mouth? Should I mention yawning without covering your mouth!

If you start asking people around you about their perception of the acceptance of rudeness in the workplace, they will probably tell you that all of society is a lot ruder than it used to be and what goes on at work is a reflection of that acceptance. Experts suggest that rudeness reflects a lack of respect for peers or a lack of understanding about acceptable manners in the workplace. It seems that today’s hurried and high-tech business climate has introduced more opportunities than ever for rudeness to prevail. Take e-mail, for example. So many people have sent abusive, inappropriate messages that companies are creating rules and regulations about the use and appropriateness of e-mail.

What’s the Cause?      

As individuals con­tinue to feel debilitated by job losses, mergers and acquisitions, downsizing, and re-engineering, the disregard for each other as human beings continues to deteriorate the emotional fabric of our society. For example, in tough times, the tough managers tend to get tougher. They make employees feel as though they must accept the rude behavior (better known as workplace abuse). Of course, this makes the employees feel more insecure and less apt to challenge the rude be­havior when they are confronted with it. In addition, with so many people out of work or in transition, most feel uncomfort­able chal­lenging the inappropriate­ness of rude­ness (and the bully). 

Click on Link:
http://www.sandrawalston.com/2010/04/acceptance-of-rudeness-in-the-workplace/

 

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